More Information

NBL Cup Guide

For a full breakdown of everything about the NBL Cup, check out our: NBL CUP GUIDE >

Getting To The Game & Venue Information

John Cain Arena

• John Cain Arena is located on Olympic Bvld, Melbourne VIC 3001
• The closest tram stop is via tram 70 or 75 - stop “MCG-Melbourne Arena/Melbourne Park”
• Richmond Station is a 12-minute walk.
• If you are taking public transport please ensure you are keeping a safe distance, wearing a face mask and allow plenty of time for possible delays.
• Parking is unavailable at the arena until after February 24th. After this time, parking can be pre-booked via the John Cain Arena website. Parking is subject to availability and no drive-up parking will be available.
• John Cain Arena is now a smoke free venue. Smoking is not permitted within the Arena or on the external concourses. Pass outs will not be issued.
• John Cain Arena is cashless. 
• There will be no cloaking service available.
• Prams are not permitted in the arena.
• Any item or bag that is too large to fit under a seat must not be brought into the venue and a limit of one bag per person applies.

Public transport information 

Parking information

State Basketball Centre

You can find information about the State Basketball Centre here.

Important Times

• All NBL Cup tickets give the ticket holder access to two NBL games. The doors to John Cain Arena will open one hour before tip-off of the first game of the day.
• We recommend all ticket holders arrive early to allow extra time for additional COVIDSafe protocols at the entrance to the Arena.
• All guests are required to check-in on entry to the venue using the QR codes placed at entries.

Ticketing

• All tickets must be purchased online via the Ticketek website.
• If you wish to purchase tickets on game day you must do so online and present your ticket at the entrance on the day.
• There are no physical tickets for the NBL Cup.
• Guests are required to share mobile tickets with the rest of their party ahead of the event. One ticket per attendee is required. 
• If you have issues with your tickets on game day please visit the ticketing Box Office. Speak to a staff member if you are unable to locate the Box Office. 
• The arena is split into zones. Your ticket will include details on your zone. You must stay inside your zone and not move around the venue. You must enter and exit via your zone only. 
• Your ticket will allocate you to a specific row. You are then required to leave two empty seats between your group and the next group of people. 

Buy Tickets Here

Broadcast

• Games will be broadcast live on SBS Viceland, SBS On-Demand, ESPN, NBL TV & Twitch. 
• For a full schedule of games and where to watch each one: CLICK HERE

Merchandise

• You can purchase merchandise from the Merchandise Store at all NBL Cup games. 
• Merchandise sales will be cashless.

Food & Drink

• There will be food and beverage outlets open throughout the venue. Please note these outlets are cashless.
• Food and beverage must be consumed in your allocated seat inside the arena. 
• You can bring a water bottle into the venue providing it is 600ml or under and small amounts of homemade food.
• No BYO alcohol is permitted as the arena is a licensed venue.
  
  

Behaviour & Security

• The NBL expect all ticket holders to act in accordance with our family-friendly culture and abide by a Code of conduct at all times.
• Anti-social behaviour, inclusive of excessive consumption of alcohol, racial taunts, violent behaviour, bad language or continued inappropriate behaviours/gestures will not be tolerated at any time during NBL Cup games.
• The NBL reserve the right to eject a ticket holder from the game. 

Want More?

Sounds like you need a 4 Gameday Pass!

• For an incredibly low price of $40, you can get a pass to attend four NBL Cup Double Headers!
• That's right, 1 ticket, 4 Double Headers, 8 Games of world class NBL basketball. You just can't beat that.
• Subject to availablility, get in quick to secure your seats to the Double Headers you want to see!

Buy 4 Gameday Pass Tickets: CLICK HERE 

The NBL, alongside MOPT, are committed to delivering COVIDSafe game days. Our priority is the welfare, health and safety of all ticket holders, players, staff and game officials.

Following the relaxation of mask wearing in the community from Friday 26 February, Melbourne & Olympic Parks have made some changes to venue conditions.

From Saturday 27 February, masks must be carried at all times and it is recommended that you wear your mask where you cannot maintain physical distancing from others, particularly on venue concourses and when exiting the venue.

Other venue conditions including practicing physical distancing, limiting your movement throughout the venue and only consuming food & beverage in your seat will continue to apply to all games.

For more information check out the: MOPT COVIDSafe Hub

On Your Way

• Plan your trip to the venue
• Pre-book your parking online
• Make sure everyone has their digital tickets
• Stay home if you are feeling unwell
• We are a cashless venue

During The Event

• Enter via entrance on ticket
• Wash and sanitise hands regularly
• Please ensure you practice social distancing, 1.5m apart, adhere to all markings and follow all staff instructions.
• Check in using QR codes
• Consume food and beverages in your seat only
• If a basketball enters the crowd, please do not hand it back to a player, coach or referee. A staff member will come and collect it from you (and sanitise your hands and the ball).
• The basketball court is classified as a restricted area. Please do not enter the restricted area at any time. 

Leaving The Venue

• Allow rows closest to aisle exists to depart first
• Wear your mask
• Stay 1.5 metres apart
• Follow the direction of venue staff
• If you develop any flu symptoms after the game, please get tested for COVID-19.